FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
About shipping charges?
All items in our store are currently shipped with free shipping!
What is the process for returning merchandise?
Any quality problem within 30 days after receiving the goods can be online application for return
Orders
Below are some of are common questions about orders
How long does it take for the order to arrive?
If the stock is sufficient, it is usually 7-10 days to the goods
What if I place a wrong order?
If you find that the order information is wrong, please contact customer service at the first time, if you find that the order has not yet been shipped, you can cancel and then re-order
What to expect when placing an order?
Please make sure you write down the recipient's address, name and phone number clearly so that the courier can contact you.
Products
Below are some common questions about our products
What happens if I find a quality problem with a product?
After receipt of quality problems, you can take pictures to contact the customer to make up the shipment
What if I receive something that doesn't match what I bought?
If the wrong shipment, the first time to contact customer service to send the correct goods!