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FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

What makes our Cold Press Slow Masticating Technology superior?

Cold press juicers crush and press produce at low speeds, minimizing heat build-up and oxidation. This preserves more enzymes, vitamins, and nutrients, yielding richer-tasting juice that lasts longer (up to 72 hours). Extracts every last drop, leaving behind exceptionally dry pulp, so you get more juice from your organic produce.

What can I juice? Can it handle hard vegetables and leafy greens?

Absolutely. This juicer is powerful enough to efficiently process a wide variety of ingredients, including hard produce like carrots and apples, soft fruits like tomatoes and berries, and especially leafy greens like kale, spinach, and wheatgrass.

How loud is the juicer during operation?

Our slow masticating motor operates very quietly, typically around 60 decibels or less. This is much quieter than loud centrifugal juicers, allowing you to make fresh juice early in the morning or late at night without disturbing others.

What should I do with the juice pulp?

There are a lot of great ways to reuse juice pulp. You can make veggie burgers, crackers, dog treats, breads, muffins, and more. Sign up for our email newsletter or follow us on Instagram for pulp recipe inspiration.

How long will it take to get my order?

Orders placed during regular business hours are typically processed and shipped within 1-2 business days. Once shipped, expected delivery lead time is 3-7 business days, an average of 5 days.

Is this juicer easy to clean?

Yes! Cleansing is a breeze. We include a specialized cleaning brush to quickly remove pulp from the stainless-steel filter mesh. The assembly is designed with minimal parts for a hassle-free experience.

What is the juice yield? Will it extract more juice than other juicers?

Our cold press technology is engineered for maximum efficiency. By thoroughly crushing and pressing fruits and vegetables, it extracts significantly more juice and drier pulp compared to traditional centrifugal juicers, meaning you get more value from your produce.

Is the juicer safe to use, especially around children?

Absolutely. Your safety is our priority. Our juicer features an intelligent safety lock system. It will not operate unless the lid and all components are correctly locked into place. This prevents any accidental activation, ensuring peace of mind for every family.

What materials is the juicer made from? Are they BPA-free and eco-friendly?

Yes. We are committed to your health and the planet's. All parts that come into contact with food are constructed from certified BPA-free, food-grade materials. Specifically, we use high-quality, durable ULTM (Ultra-Tough Material) and stainless steel, ensuring no harmful chemicals leach into your juice and the unit is built to last.

What is the benefit of the dual-stage filtering screen?

The first stage efficiently separates pulp, while the second, finer stage polishes the juice for an incredibly smooth texture. This dual-action ensures maximum juice extraction with minimal foam and the highest clarity, delivering barista-level quality juice at home.

What payment methods do you accept?

We offer a seamless and secure checkout experience. We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and popular digital wallets like PayPal and Shopify Pay. All transactions are protected with advanced encryption technology for your peace of mind.

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